Phone:
(701)814-6992
Physical address:
6296 Donnelly Plaza
Ratkeville, Bahamas.
Being mechanical sometimes your automatic garage door will developed issues that need your attention like not closing properly or not opening all the way.
When these problems pop up we have developed this handy trouble shooting guide to help resolve these issues quickly and keep your automatic garage door working smoothly.
Components of a Garage Door System
• Garage door motor
• Tracks (rails) and rollers
• Infrared sensors
• Remote controls and keypads
• Safety components
Each one of these components has parts that can fail. That is why it is important to know how the system operates.
How An Automatic Garage Door Works
By pressing buttons on a remote control or in an app operating over Wi-Fi a signal is sent to the garage door motor to open. The door infrared sensors check to make sure the space at the door is clear and safe to open.
The motor aided by a chain or belt pulls the door along the metal tracks opening the garage door. All of the mechanical parts are working together at this time. If any component fails the door could stop opening or jam.
Door Not Opening or Closing
Possible causes:
• Power outage or supply problems like a tripped breaker unplugged or damaged cord.
• Misaligned or dirty infrared sensors.
• Low or dead batteries in remote controls.
• Bad or dirty limit switches in the garage door opener.
Garage Door Suddenly Reverses
• Check alignment of infrared sensors.
• Check to see if anything is blocking the infrared sensors or possibly the tracks.
• Check the “up force” and “down force” settings on the motor unit they may need adjusted.
No Response from Remote or Keypad
Local frequencies can interfere with garage door remotes and keypads. These interferences can be temporary.
• The remote batteries may be dead.
• Interference from other devices could block signals.
• Try reprogramming the remote control.
Garage Door System Making Unusual Noises
• Broken door roller or other damaged parts.
• Loose screws mounting brackets or other hardware issues.
• Motor sprocket damaged or opener parts need to be lubricated.
Slow Moving Door Or Stops Suddenly
• Overloaded motor or overheating.
• Tracks that are not lined up properly are bent or something is blocking the tracks.
• Lack of lubrication on moving parts.
Safety
Automatic garage doors have a lot of moving parts that can cause injury always use caution.
• Turn off power at the breaker when trouble shooting.
• Wear gloves and safety glasses.
• If your skill level doesn’t match the task call a professional.
Common Troubleshooting Solutions For The Motor
• Check error codes: Check your manual for what blinking lights mean.
• Reset the system: Usually involves unplugging the opener for a minute.
• Calibrate the limits: Follow the manufacturer’s method to recalibrate door travel.
